g. Kofi annan

Strategist

Technologist

Analyst

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Profile

Strategist | Technologist | Analyst
Marketing and Advertising | Greater New York City Area, US

Summary

G. Kofi Annan is a strategist, and technologist. A digital navigator, he partners with brands like Puma and Pfizer in translating business and consumer trends, identifying opportunities, and crafting culturally-relevant on and offline strategies. Kofi has over 10 years of professional experience leading and collaborating with teams at top organizations including Saatchi & Saatchi and Ogilvy.

Alongside his client work, Kofi has presented his insights on digital strategies and consumers trends to audiences at Harvard University, the Smithsonian Museum of African Art, and the SXSW Interactive Conference among others. He writes/edits 3 trends blogs, and is a frequent contributor to multiple global business channels including The Global Post (international news agency), and BusinessInsider.com (one of TIME's top 25 business blogs).

Kofi's professional work at the intersection of branding, technology, and innovation has been featured and cited in publications such as Entrepreneur Magazine, Reuters, and the LA Times.
Specialties: Digital strategy, Creative direction, Content curation, Trends research, Emerging technology, Innovation, Branding, Social media, Ideation, Brand strategy, Insights, Planning, Trends analysis, Media, Culture trends, Content strategy

Experience

  • Dec 2011 - Present
    Digital Strategist / Echo Torre Lazur
  • 2006 - Present
    Analyst / Contributor / Various
  • Apr 2009 - Dec 2011
    Senior Technologist / Saatchi & Saatchi
  • 2003 - Dec 2011
    Senior Strategist / Creative Technologist / Annansi LLC
  • Jul 2008 - Mar 2009
    Digital Strategist/Designer / Dress Barn
  • Mar 2005 - Sept 2007
    Creative Director/ Digital Strategist / Cityfeet Inc.
  • Aug 2002 - Apr 2005
    Interactive Designer / DScape Interactive
  • 2001 - 2002
    Production Designer / Billian Publishing

Additional Information

Honors:
FGI Rising Star Award nominee (Design)

Posts

January 12, 03:05 PM

Remember those facial recognition, augmented reality contact lenses in Mission Impossible 4: Ghost Protocol (good movie by the way)? Well Microsoft and the university of Kansas are making some headway to making them a reality. Check the video beloww on the overview of the Augmented Reality lens project. Sidebar: I’m really liking Microsoft’s strategies these days. Seems they’re FINALLY realizing that the whole “We make Windows software and all other projects are only pet projects” thing is going away.

In a move that makes eye color correction seem boring, Microsoft and the University of Washington have made major advances in bringing augmented reality to contact lenses. The augmented reality lens receives radio signals and transmits them via optical nerves directly to the brain. The process was successfully tested on a rabbit, and the research team has the go-ahead to begin human trials.

While augmented reality has thus far been treated as something of a fad by corporations not involved with video games or marketing, Microsoft insists that incorporating the technology into a lens will make it practical for multiple applications. Possible uses include using facial recognition technology to assist security and police forces, or a virtual desktop that retrieves and displays information in the blink of an eye.

(via Microsoft Eyes Augmented Reality)

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October 25, 12:15 PM

I just finished reading Nick Bilton's recent "I Live in the Future & Here's How It Works", a thoughtful book on the emergence of digital media and how it's impacting our society. One of the concepts that has stuck with me is Bilton's thoughts on how we naturally adapt to new media forms and learn to displace old ones in our daily life. As an example, he illustrates how the emergence of television caused people to change their media focus in homes, moving radio consumption to being experienced mostly in the car. Bilton makes a good point about how organizations demonize new media forms and their effect on learning and growth, especially in youth. Comic books were supposed to encourage juvenile delinquency, and now mobile and texting is supposed to limit children's use and understanding of the English language. There are many studies to support both viewpoints, but one perspective I find lacking in the discourse is the youth's perspective. Yes, media creation and consumption is in overdrive these days, but is it really a problem for 'society' or just the older of us? My 12-year old niece doesn't seem to have a problem texting, watching tv, and listening to music all at the same time — in fact, she sees it as a natural habit. In discussing the impact of the media deluge and what it means society's development, how much of the discussion is tainted by our individual ties to old habits and our hope that we won't get left behind? In the short video below, 12-14 year-olds talk about their everyday media use and how they feel about it. For many of us over 35, the only habits we might find similar to the younger generation is that texting and studying is not a good combination.

What do you think? Are our feelings about today's media diet tainted by our age and old habits? Can you teach an older dog new tricks? Comment here or wherever you interact with me.

 

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October 11, 02:14 PM

The new Aakash android tablet has shaken up the tablet industry primarily because of it's price point: $35. Aimed at students, the tablet is being regarded as a innovative example both in global tablet industry and in the aid industry, where it's being seen as an alternative to the controversial $100 One Laptop Per Child device. The Aakash tablet is being marketed as a "Made in India" success story in hopes of championing India's manufacturing industry. In this video Suneet Singh Tuli, CEO of UK-based tablet makers Datawind, speaks about the making of the Aakash and how they managed to keep the manufacturing price so low in India. The Aakash be sold as the DataWind Ubislate as of November 2011.

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August 23, 02:53 PM

... U.S. middle-class cohort propelled GM past Ford into a leadership position among carmakers that lasted for the rest of the century.

Today, leaders of multinational corporations have a similarly lucrative opportunity on a much bigger playing field: a global middle-class market. This worldwide economic phenomenon encompasses a huge customer base. In 2011, it includes about 400 million people in the mature middle classes of the U.S., Europe, and Japan, and another 300 to 500 million people, depending on how the middle class is defined, in emerging economies. (The World Bank defines middle class as people who are above the median poverty line of their own countries. This might make them poor by the standards of Europe or the U.S., but gives them enough purchasing power to become consumers of manufactured goods and services.) This new global middle class is particularly evident in Brazil, China, India, Indonesia, Mexico, Nigeria, Turkey, Vietnam, and other countries with relatively large working populations and rapid economic growth rates.

The middle class in each of these emerging economies has its own unique profile of demand. However, they all have one thing in common: They are recovering from the global recession with an increasingly urbanized lifestyle, and their numbers are expanding at very high rates, especially compared with the rest of the world. The value chain of companies that provide this population with goods, services, and infrastructure is becoming known as the “global middle market.” Companies that secure leading positions within that market could well become the 21st-century equivalents of Alfred Sloan’s General Motors.

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August 22, 01:04 PM

Since the early 1990's Austin, Texas has been home to the South by Southwest (SXSW) Conference and Festival, one of the biggest and - in my opinion - best conferences on new digital media, music, and film ideas. I've attended a few times both as a speaker and attendee and can honestly say that the content and community never ceases to disappoint. Voting is currently open for the SXSW PanelPicker, the conference system which allows the community to have a significant voice in programming Interactive, Film, and Music conference activities for SXSWeek 2012 (March 9-18). Here is a list of panel/talk proposals which have piqued my interest and I hope you will Vote for them as well. I'm involved in organizing the first two so please vote if you think the topics are interesting. Don't worry if you can't be in Austin, Texas next March. The SXSW organizers are pretty good about recording and releasing audio and video from the talks so you'll still get to experience your favorite talks afterwards. Will you be attending? VOTE and ping me with any questions/comments.

Panel: Beg, Borrow, Bribe. Startups in Emerging Markets - VOTE

Organizer: G. Kofi Annan – Afrimonitor

Description: Startup culture is blossoming in emerging markets like, China, India and Africa. Entrepreneurs are even leaving Silicon Valley to launch startups in their native countries, and giving American businesses a run for their money. But what and who do have to know to be successful? And how easy is it? Find out.

 

Panel: iVision Africa:New Medias Role In Reframing Africa - VOTE

Organizer: Ngozi Odita – Society HAE

Speakers:

Jepchumba Thomas – African Digital Art Network

Ngozi Odita – Society HAE

Joshua Wanyama – Pamoja Media East Africa Limited

G. Kofi Annan – Afrimonitor.com

Bob Reid – The Africa Channel

Description: Africa is more than AIDS, poverty, civil strife and safaris. With the ever-increasing access to digital tools Africans on the continent and all over the world are using the web to farm a new vision of Africa in the 21st Century. Social media platforms amplify and help spread this “new take” on the continent, both enabling Africans to tell their own stories and offering an alternative to mainstream media’s coverage of Africa. Ultimately, using new media Africans can and are becoming the architects of what very well may be a new “African Renaissance.” This panel will look at how Africans are using the mobile and social web, what sort of content is being produced and what are the messages being communicated. The panel will also examine new media’s social and economic impact as it relates to Africa.

 

Panel: Africa, Tech & Women: The New Faces of Development - VOTE

Organizer: TMS Ruge – Project Diaspora

Speakers: 

Ebele Okobi-Harris – Yahoo!

Liz Ngonzi – New York University Heyman Center for Philanthropy & Fundraising

TMS Ruge – Project Diaspora

Isis Nyong'o – InMobi Africa

Milly Businge – Kikuube Village Council

Description: This panel provides a rare glimpse into the multitude of ways African women are applying technology to advance Africa’s development. The panel aims to dispel the myths about African women as breeders and victims -- incapable of participating in their own continent’s development, by: (1) showcasing contributions they are making in the technology field – through entrepreneurship, philanthropy, and community leadership; and (2) providing insights into how they are using technology to raise awareness about, mobilize campaigns against and address human rights violations. The panel will specifically explore how African women are using technology to make an impact through: - Digital advocacy to protect people’s rights - Social media to help grassroots organizations engage new supporters worldwide - Mobile advertising to enable small businesses to access new markets - Internet connectivity to integrate the often unheard community voices into the global conversation on development Throughout the discussion, panelists will provide anecdotes on how the resulting increased access to information, is altering the role of women in African society.

 

 

Panel: Social Change Film: Strategy+Transmedia+Evaluation - VOTE

Organizer: Debika Shome – harmony Institute

Speakers:

Debika Shome – harmony Institute

Shaady Salehi – active voice

Lina Srivastava – Lina Srivastava Consulting LLC

Description: Your job is not done once the film is complete. In fact, in today's media landscape, early strategic thinking, transmedia collaborations and entertainment evaluations are critical components to increasing the impact of film's for social change. They can help you reach a larger audience, amplify your message, connect with your audience, understand what worked and what didn't work and bring in additional funding. And the sooner you start thinking and working on these components, the more likely you are to create entertainment that connects and engages with your audience.

 

Panel: Bridging the African Diaspora Online - VOTE

Organizer: Sherry Bitting – Parlour Media LLC

Speakers:

Hillary Crosley – Parlour Media LLC

Minna Salami – MsAfropolitan

Nicole Blake – Nicoleisthenewblack.com

Phiona Okumu – AfripopMag

Description: The African Diaspora is vast and wide, and with that comes a variety of cultures separated by national boundaries but connected by the spirit and essence of Africa. For years, these cultures have lived separately with little understanding or connection to the lifestyles of others who share similar ideals, concerns or experiences abroad. The Internet has played a large role in connecting these cultures--through music, art, lifestyle and political interests. Over the past few years, there has been an emerging number of female bloggers of color who have become leading voices in their own communities and representations of their cultures to others all over the world. Parlour Media, owner of ParlourMagazine.com will host an open discussion featuring four leading female bloggers of color from three of the world's leading countries to discuss lifestyle and digital trends from their local communities and the benefits that they have gained by connecting with similar women abroad. In addition, panelists will discuss the tools that they have used to build audiences and the strategies that they have found most effective in developing their sites. For global brands that wish to target this segment, this panel will offer a glimpse into the minds and lifestyles of this powerful group who serve as global voices of their communities. It will also offer an opportunity to better understand digital trends and tools that are driving online growth.

 

Panel: Using Technology to Uncover Our Inner Wellness - VOTE

Organizer: William Martino – Saatchi & Saatchi Wellness

Speakers:

William Martino – Saatchi & Saatchi Wellness

Jacob Braude – Saatchi & Saatchi Wellness

Description: Over the last 20 years, cognitive science has been undergoing a revolution. Scientists now estimate that 85% or more of what our brains do is unconscious - meaning we have no awareness of it. On a daily basis, this unconscious behavior leads consumers to sabotage their own health and wellbeing through the product and lifestyle choices they make. Confronted by this startling fact, we as communications professionals have to ask ourselves if we've really been using the right tools to try and understand our customers. Interviews, surveys and focus groups are based on the idea that you can ask people what they think and get a real answer. Modern brain science, however, tells us this is a fantasy and anecdotally, we know that people lie. We need people to act, not speak, to reveal the things they won't—or can't—tell us. We'll show you how the marriage of new technologies and live field experiments, social gaming, and test marketing can tap into consumers’ unconscious and open new doors in helping us all feel well.

 

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August 15, 11:55 AM

THE July/August issue of The Atlantic Magazine features a fascinating list of the The 14 Biggest Ideas of the Year: "A guide to the intellectual trends that, for better or worse, are shaping America right now." The magazine totes the rise of the middle class in emerging ecinomies as the #1 idea which will affect Americans in the coming years. Those of us who've been watching the space are not surprised, but the effects are still being felt.

The 14 Biggest Ideas of the Year

  1. The Rise of the Middle Class—Just Not Ours: "The emerging markets thus no longer represent just a “supply shock”; they are creating a “demand shock” too"
  2. Nothing Stays Secret : "...death of secrecy"
  3. The Rich Are Different From You and Me: "...vaulting ahead of everyone else"
  4. Elections Work: "...and Matter"
  5. The Arab Spring Is a Jobs Crisis
  6. Wall Street: Same as It Ever Was: problems persist and are worse
  7. Public Employee, Public Enemy: "...public employees are fat cats
  8. Grandma’s in the Basement (and Junior’s in the Attic)
  9. The Next War Will Be Digitized
  10. Bonds Are Dead (Long Live Bonds)
  11. Gay Is the New Normal
  12. The Players Own the Game: athletes control the sports business
  13. The Maniac Will Be Televised: "...agitation pays when it comes to maintaining a high profile"
  14. The Green Revolution Is Neither

The New York Times responds that these "ideas" are really more observations, going on to say:

It may strike you that none of these ideas seem particularly breathtaking. In fact, none of them are ideas. They are more on the order of observations. But one can’t really fault The Atlantic for mistaking commonplaces for intellectual vision. Ideas just aren’t what they used to be. Once upon a time, they could ignite fires of debate, stimulate other thoughts, incite revolutions and fundamentally change the ways we look at and think about the world

They could penetrate the general culture and make celebrities out of thinkers — notably Albert Einstein, but also Reinhold Niebuhr, Daniel Bell, Betty Friedan, Carl Sagan and Stephen Jay Gould, to name a few. The ideas themselves could even be made famous: for instance, for “the end of ideology,” “the medium is the message,” “the feminine mystique,” “the Big Bang theory,” “the end of history.” A big idea could capture the cover of Time — “Is God Dead?” — and intellectuals like Norman Mailer, William F. Buckley Jr. and Gore Vidal would even occasionally be invited to the couches of late-night talk shows. How long ago that was.

What do you think?

 

 

 

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July 14, 10:41 AM

Today’s college grads need to be aware that the rising trend in Silicon Valley is to evaluate employees every quarter, not annually. Because the merger of globalization and the I.T. revolution means new products are being phased in and out so fast that companies cannot afford to wait until the end of the year to figure out whether a team leader is doing a good job.

Whatever you may be thinking when you apply for a job today, you can be sure the employer is asking this: Can this person add value every hour, every day — more than a worker in India, a robot or a computer? Can he or she help my company adapt by not only doing the job today but also reinventing the job for tomorrow? And can he or she adapt with all the change, so my company can adapt and export more into the fastest-growing global markets? In today’s hyperconnected world, more and more companies cannot and will not hire people who don’t fulfill those criteria.

...(LinkedIn’s founder, Reid Garrett Hoffman)argues that professionals need an entirely new mind-set and skill set to compete. “The old paradigm of climb up a stable career ladder is dead and gone,” he said to me. “No career is a sure thing anymore. The uncertain, rapidly changing conditions in which entrepreneurs start companies is what it’s now like for all of us fashioning a career. Therefore you should approach career strategy the same way an entrepreneur approaches starting a business.”

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July 13, 12:39 PM

Every now and then we need to check our perspective on the world we live in and what we take for granted. Here's a classic video of comedian Louis C.K. speaking about how we take the amazing things we experience every day for granted. Funny and true.

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July 08, 12:20 PM

Synopsis: It’s a cold, harsh winter day in the Flatiron District of New York City. A homeless man (Elliot Bishop) seems oblivious to the weather and the people passing by his “Homeless please help” sign.  He’s given up all he has except for distant memories of happier times. From the coffeeshop, to the sidewalk, to the cemetery, the City is Elliot’s stomping ground. There is no navigation system to guide him through hunger and self doubt all he can do is continue to sharpen his skills and  strengthen his resolve as he prepares for the challenge of his lifetime. Egress is a story of a man forced to evolve from his past to transcend the painful sacrifice of the present so he can bravely grasp the opportunity to create his future.

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July 05, 12:53 PM

  1. Distinct Proposition
    Your product must offer true innovation; it must be something that people will actually want. What is its value? The first step is really evaluating if the product occupies a distinct niche.
  2. Attention Catching
    No matter how innovative and productive the item is, it needs to garner attention in order to be sold. Companies need to be focused on interest and recognition.
  3. Message Connection
    When the consumer is at the shelves deciding what to buy, the product needs to be able to market itself. Make your labeling/packaging create a kind of “mission statement” which will have the consumer clear on what the product does.
  4. Clear Concise Message
    People will not want to take too long to read your product’s label; therefore, you must create and convey a message that is short, sweet, and to the point.
  5. Need/Desire
    Especially with people tightening their belts in a recession, it is of the utmost importance for the product to serve a real consumer call for the product. Convenience, and ease of use are some of the more important attributes of a successful product.
  6. Advantage
    Explain why your product will continue to be different. In a store where a consumer has multiple similar choices, the advantage needs to be as clear and enticing it can be.
  7. Credibility
    Packaging, ads, and coupons can say virtually anything, but a consumer has to believe what they are reading and the product is worth their money. Where does your credibility come from? Do they trust your brand? Are consumers in your niche willing to trust a new brand?
  8. Acceptable Downsides
    Virtually every product has its downsides. Identify them, and make sure that you are ahead of them before the consumer has to point them out to you, and make sure that the downsides don’t hinder the success of the product.
  9. Findability
    The product can be the most innovative product the world has ever seen, but unless the consumer can see it, they won’t know. How visible will the product be? Who is your audience and what is the best way to put your product in their line of sight?
  10. Acceptable Costs
    Similar to accepting downsides, the consumer must feel comfortable with the cost of purchasing and using your product. The cost in this sense can be anything from the actual retail price at which it is listed to the more obscure attributes like a calorie count, something you would only find out after having to look for it.
  11. Product Delivery
    After the consumer is exposed to, and even believes, your ad campaign and message, the product must deliver on its promises. Companies need to take the time to make sure their product will deliver results at least as well as the ads state.
  12. Product Loyalty
    Many companies can, and have, had a “one-hit-wonder” product, but in order to sustain the success of the product over a long period of time, companies need product loyalty. Even if the product delivers on its promises in the beginning, complacency will allow your competition to come back. Build loyalty to your product by continuing to stay ahead of the competition and you will find that a new household name will be very familiar to you.

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July 01, 11:53 AM

The latest Content Grid v2 "illustrates the role content plays in helping brands meet business objectives and buyers reach their individual goals. (...) The original grid was recognized for giving insights into content marketing. But v2 goes even further: explaining the connection between content type and distribution channels, matching content to the buyer’s stage in the purchase process, equipping marketers with Key Performance Indicators for each type of content, and delivering it all in an easily digestible grid."

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June 21, 12:31 PM

Diageo Chief Marketing Officer Andy Fennell gave attendees of the Cannes Lions International Festival of Creativity today a peek into the drinks giant's ad strategies in various emerging markets, and also shared his personal outlook on working with agencies.(...)

Diageo has undergone a transformation in the past decade or so, he said, with its advertising direction moving away from translating one big creative idea into different languages to employing wholly different approaches that are relevant to each market. That's a major turnabout considering that only about a decade ago, it was creating the bulk of its advertising out of London and slapping subtitles at the bottom of ads to translate them into different languages. In China, for example, Diageo is going experiential. Just a few weeks ago it opened up "The House of Walker," a Shanghai-based building that exhibits the history of Scotch in China and allows visitors to purchase rare and collectible bottles of the liquor. It is also partnering with Chinese filmmaker Jia Zhang Ke and video blogger Han Han to serve as spokespeople for the brand.

To market Johnny Walker Red Label in South Africa, the company is altering its packaging. To reach consumers who might not otherwise be able to afford to purchase the Scotch, the company recently released a specially sized, smaller 200-milliliter bottle.

Mr. Fennell referred to Johnny Walker as Diageo's "biggest value creator," with a penetration in nearly 200 countries worldwide. Other brands in the portfolio at Diageo include Captain Morgan rum, Ciroc vodka, Jose Cuervo tequila and Guinness beer.

Yet another unique approach Diageo is using in one of its emerging markets is a soccer-themed game show it's created in Kenya for which Guinness is the sponsor. Contestants compete in a series of trivia challenges and physical soccer skills for a chance at a cash prize.

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May 24, 05:25 PM

A few weeks ago, HSM, the company behind the upcoming 2011 World Innovation Forum in New York City hosted a conversation with Sanjay Khosla, President of Kraft Foods' Developing Markets division. Mr. Khosla leads Kraft's $13.6 billion businesses in developing markets, specifically the Asia Pacific; Central and Eastern Europe, Middle East and Africa; and Latin America regions. In the last three years, the size of Kraft Foods' developing markets business has more than doubled with $13.6 billion in annual revenues. If Kraft Foods' developing markets business was a standalone company, it would be one of the top 10 food companies on the planet. The company's developing markets business realized nearly 13% revenue growth on average annually and reported operating income growth of more than 34% on average annually (2006 – 2010). During the hou long conversation, Mr. Khosla gave the attendees a rare look inside the company's strategies in evaluating, and developing new and old products to suit emerging markets. 

He also shared how he put his obsession of "Winning through Focus" into practice to turn Kraft Foods' underperforming developing markets business into a top tier performer. Mr. Khosla's "Seven step model to drive growth and win through focus in emerging markets" are:

  1. Discovery: Find out what works
  2. Strategy: Focus through lenses
  3. Vision: Find a simple hook
  4. People: Unleash the Potential
  5. Execution: Clarify and delegate
  6. Organization: Build collaborative networks
  7. Metrics: Manage numbers and tell stories

Here are my notes from the conversation with Kraft Food's Sanjay Khosla:

  • choose what NOT to do
  • focus on few and do well
  • choose space where company has competitive market
  • choose lenses
  • Kraft chose to focus on 5 categories, 10 brands, and 10 markets in emerging economies
  • 4 yrs ago they looked at acquiring Cadbury and Danone biscuits
  • both brands were doing well in emerging markets
  • Focus to unleash the potential of peop
  • Match company people with priorities
  • 2/3 of leaders in Kraft emerging markets businesses are new in roles
  • create talent & skills aligned with priorities
  • encourage risk-taking
  • Oreo tagline, 'Twist, link, dunk', resonates in America but not emerging markets
  • Oreo was flat in emerging markets in early 2000's
  • Chinese consumers thought Oreo was too big and sweet
  • Kraft stuck with tagline, but made product less sweet, and smaller
  • developed more compact Oreo wafers to meet size demands in China
  • be clear on who is doing what
  • use past lessons and be future focused
  • look externally instead of internally for solutions
  • When Khosla joined Kraft 4 years back most decisions were still made in Chicago HQ
  • Now he focuses on finding leaders locally
  • make sure people can work virtually
  • Tang was American icon but not in emerging markets
  • Khosla set up global virtual small team to solve Tang low sales
  • Team came up with concept of "Tang makes water exciting"
  • Don't become an innovation junkie
  • Focus on few important areas
  • Measure how business is doing
  • Focus on P&L, see how story is being told, celebrate local successes
  • Brazilian manager was awarded for new Tang packaging
  • Make sure you are steady before you push growth
  • Stay positive and learn from mistakes
  • Kraft initially wanted to have a billion dollar business in China because there were that many people in the country
  • don't have growth for growth sake
  • Kraft scaled back and got business right before re-scaling up
  • focus model worked
  • create a buzz w/in business that ppl have freedom to dream and act
  • Oreo is #1 biscuit in China
  • Discovery stage is important to communicate goals to key stakeholders
  • You can't sit in office somewhere and determine strategy
  • In discovery meetings sometimes senior managers encourage dissent
  • Co-development of strategy between senior and other managers is important
  • Oreo team started in social media a few years ago
  • Peer pressure of getting the whole company involved in social media is strong
  • Focus is to uniformly roll out social media efforts
  • In China, Kraft was spreading too thin and expanding too fast
  • Acquiring Danone helped move re-structuring up faster 6-12 months instead of longer
  • Dannone had a better foothold in China
  • To avoid resistance everyone has to own the solution to counter resistance
  • Keep metrics simple so it's understandable
  • Allow people autonomy
  • In India Kraft wanted Cadbury team to focus on where they can win
  • Khosla gave Indian managers "blank chack" autonomy to make decisions provided they didn't dilute brand
  • Brand grew 27% in 1 year for Cadbury Dairy Milk
  • "Blank check" method makes managers more commercially responsible
  • Kraft will invest $200m in Brazil
  • too many participants in a discovery phase is not good
  • get an external moderator for discovery phase
  • a little bit of tension and irreverence is good for phase
  • try not to have too many senior managers
  • in discovery phase, if anyone thinks things are fine, there's a problem
  • In connected world, employees share sentiment easily
  • Focus on the few things you can win at and do them well
  • Unleash your people

 

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May 19, 11:48 AM

In about 2 and half weeks I will be attending the 2011 World Innovation Forum taking place in New York City June 7-8. The two day event will feature a lineup of top business and intellectual pioneers in the field of innovation. The speaker list includes: 

  • Clayton Christensen (Harvard Business School)
  • M.S. Krishnan (Co-author, The New Age of Innovation)
  • Roger Martin ( Dean, Rotman School of Management)
  • Jeanne Meister (co-author, The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today)
  • Paola Antonelli (Senior Curator, The Museum of Modern Art)
  • Larry Huston (former Innovation Officer at P&G)
  • Daniel Pink (Author of the business bestsellers A Whole New Mind and Drive
  • Tony Hsieh (former CEO, Zappos)
  • Greg Hall (CEO and Owner of Drillers Supply S.A) 
  • Paddy Miller (Professor of Managing People in Organizations at IESE)
  • Johan de Nysschen (President, Audi of America, Inc

With a mix of presentations and interactive panels, the World Innovation Forum promises to get all of us some great, applicable business and innovation insights.

You can register to attend in person or register for the live webcast.

I'll be joining a group of invited bloggers at the event as part of the Bloggers Hub.  As I often do, I'll be live Tweeting insights during the two day event so follow my updates on Twitter and also the Twitter hashtag #WIF11. Hope to see many of you there.

www.hsmglobal.com

 

 

 

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May 06, 09:21 AM

Financial results for the first quarter of 2011 from some of the world's largest ad agency networks (WPP, Publicis, Interpublic, Omnicom etc.) are showing rapid growth in emerging markets. Increasingly, agency networks expect their future, and future profits, to be tied in with markets outside the US or Western Europe. The stars of the show? China and Latin America. Digital spend, also in emerging markets, is driving quite a bit of the growth as well.


Research by ZenithOptimedia recently showed that developing markets (everywhere outside North America, Western Europe and Japan) will increase their share of global ad expenditure from 30.9% in 2010 to 35.1% in 2013.

According to ZenithOptimedia, the Chinese ad market is expected to grow by 13.6% a year to 2013, nabbing it the number three spot this year in terms of ad market size. Brazil, meanwhile, will jump from seventh to sixth spot this year, thanks to annual growth of 15.4%.

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May 05, 02:30 PM

If you haven't already read through the 2011 list of Fast Company Magazine's "World's Most Innovative Companies" make sure you do. It's a wonderful and inspiring list. Here is a sublist of FastCompany.com's most innovative BRIC companies of  2011:

 

BRAZIL

01) Azul - For converting bus riders into frequent fliers.

03) Petrobras - For becoming the world leader in ultra-deepwater drilling.

05) Embrapa - For pioneering innovations in tropical agriculture.

06) Gerdau - For responding with speed and smarts to shifts in the market for steel.

07) Natura - For growing a green empire with Brazilian flora.

08) Embraer - For challenging the outsourcing model in the aviation industry

09) Metalfrio Solutions - For identifying and exploiting a profitable niche

10) Solar Ear - For making hearing aids affordable.

RUSSIA

01) Yandex - For mastering search.

02) Kaspersky Lab - For turning hackers into an army of virus fighters.

03) ABBYY - For pioneering optical text recognition technology.

04) Rosnano - For establishing a clearinghouse for innovation in nanotechnology.

05) Rosatom - For expanding from nuclear power plants and warheads into medicine.

06) M2M Telematics - For positioning itself to dominate the chip market for Glonass, Russia's answer to the U.S. Global Positioning System.

07) Optogan - For building a full-scale manufacturing facility in St. Petersburg that will be able to produce 360 million of its patented high-brightness light emitting diodes (LEDs) every year.

08) Mikron - For fine-tuning smart cards.

09) NPO Saturn - For advancing military aviation.

10) Lukoil - For investing in R&D.

 

INDIA

01) Shaadi.com - For proving that marriage, Indian-style, works online as well as off.

02) Tata Motors - For leveraging its knowledge of the Indian market.

04) Apollo Telemedicine Networking Foundation - For scaling telemedicine.

05) Gram Vaani (Village Talk) - For making community radio possible in villages and small towns.

06) Invention Labs - For giving a "voice" to speech-impaired children.

07) A Little World - For taking banking to the remotest of villages in India.

08) Digital Green - For crowdsourcing instructional videos.

09) Fabindia - For connecting more than 40,000 traditional craftspeople with the world's growing urban middle class.

10) Godrej Group - For introducing refrigeration to India's rural masses.

 

CHINA

01) Dawning Information Industry - For being China's leading supercomputer-maker.

02) Huawei - For building the future of telecoms.

03) Changchun Dacheng Industrial Group - For being the first company in the world to mass-produce plant-based glycols, which can be used as a building block for cosmetics, plastics, and household cleaning products.

04) ZTE - For its whiz-bang mobile products.

05) CSR - For leading the charge on high-speed rail in the U.S.

06) Tencent - For turning online gaming into a massive profit generator.

07) WuXi PharmaTech - For reporting stellar earnings and growing its reputation as the leader in outsourced contract research.

08) BYD - For developing cutting-edge battery tech, even as it audaciously attempts to grow its plug-in hybrid auto sales.

09) MAD Architects - For being one of the first Chinese design firms to win major projects outside of China.

10) Hermès - For launching a domestic brand focused exclusively on the Chinese market.

10) Tencent - For turning online gaming into a massive profit generator.

Read more on FastCompany.com

 

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April 25, 01:51 PM

The world soon will see the ability of the Chinese to absorb new ideas, and fast-track them into the mainstream with accuracy, skill, and speed. In a very short time--despite a rocky start--they have grasped the essence of branding. In fact, their embrace of the fact that branding is a sensory discovery has put them ahead of others in the same industry operating on the other side of the globe....For almost three years, a team of scientists, researchers, anthropologists, and psychologists traveled the world to study the most inspirational and innovative countries in the world. They carefully selected the best features of those countries, focusing on those aspects that could influence the evolution of Chinese brands, shape their innovation process, define their future, and most importantly, serve as a model for their success.
Read more at Fastcompany.com

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April 18, 01:32 PM

An ESPN E:60 short TV documentary about how caddies from an upscale golf club in Mumbai, India, created a version of the game using handmade equipment and a course that winds through the streets and slums.

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April 12, 02:16 PM

India, home to a legion of talented software engineers, has had a surprisingly undeveloped Internet economy: The nation has the lowest Internet penetration rate among major emerging markets and very little online commerce. Now, that's beginning to change. A host of Indian Internet companies are emerging to offer their take on services that proved big hits in the U.S. and elsewhere. There are firms vying to become India's version of Amazon.com, Groupon or Expedia, all with the goal of capitalizing on Indians' growing interest in buying things online.

via WSJ.com

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April 11, 12:53 PM

In the above Harvard Business Review video, Matt Eyring, president of Innosight, explains why disruptive innovation in developing countries means not just tweaking, but instead rethinking, your business.
Right now more than 20,000 multinationals are operating in emerging economies. According to the Economist, Western multinationals expect to find 70% of their future growth there—40% of it in China and India alone. But if the opportunity is huge, so are the obstacles to seizing it. On its 2010 Ease of Doing Business Index, the World Bank ranked China 89th, Brazil 129th, and India 133rd out of 183 countries. Summarizing the bank’s conclusions, the Economist wrote, “The only way that companies can prosper in these markets is to cut costs relentlessly and accept profit margins close to zero.”...What’s often missing from even the savviest of these efforts is a systematic process for re-conceiving the business model.
Some tips:
  • Start in the Middle: Identify unmet needs that can be fulfilled at a profit
  • Offer Unique Benefits for Less: Focus on affordability and access
  • Integrate the (Business) Elements
  • From Blueprint to Operating Business: Testing and implementing the business model blueprint in emerging markets is as much an art as a science

Read more at Harvard Business Review

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~ case studies, insights, publications

Below are links to some insights I've written and a few case studies of some of my most recent work.


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